At Doremi Records we ensure fast, safe and environmentally friendly shipping of your orders. We understand how important it is that your musical instruments, accessories and artwork arrive in perfect condition. That is why we pay extra attention to our packaging and shipping processes, so that your order is handled with care and efficiency.

Our shipping service

• Fast delivery : We aim to dispatch your order as quickly as possible, using reliable shipping partners to ensure on-time delivery.

• Safe packaging : Each order is carefully packed to prevent damage during transport. For musical instruments and fragile items we use protective materials such as foam, air cushions and sturdy boxes.

• Track & trace : As soon as your order has been shipped, you will receive a track & trace code so that you can track your package in real time.

Sustainable shipping

At Doremi Records, we take our environmental responsibility seriously. That's why we work with logistics partners who focus on environmentally friendly transport solutions, such as carbon neutral shipping and efficient routes.

• Plastic-free packaging : Where possible, we use biodegradable or recycled packaging materials.

• Sustainable partners : Our transport companies use green initiatives, such as electric vehicles and climate compensation programs.

Postage costs

Our shipping rates are calculated based on the weight, size, and destination of your order. You will see exactly what charges apply during the checkout process. For larger orders or specialty items, such as artwork and musical instruments, we offer personalized shipping options.

Insured shipping

At Doremi Records we offer the possibility to insure your order. This means that your valuable items are protected against loss or damage during transport. Please contact us if you want to make use of this.

International Shipping

We ship worldwide and ensure that international orders also arrive quickly and safely. For shipments abroad we work with renowned international carriers.

• Customs and import duties : Additional charges may apply for international shipments. We will be happy to inform you of this before you order.

• Special transport : For particularly valuable or fragile items, such as antique instruments or works of art, we offer specialized transport services.

Return Policy

Not satisfied with your order or want to return an item? We offer a flexible return policy. Contact us within 14 days of receipt for return instructions. Returns must be sent back in the original packaging to avoid damage.

Why choose Doremi Records shipping?

• Reliable service : We only work with partners who handle your order with the utmost care.

• Sustainability : Our shipping options are designed to minimize environmental impact.

• Safety and security : Your order is always in good hands with us.

Contact Us

Do you have questions about shipping or would you like to know more about our options? Please contact us. Our team is ready to assist you and ensure that your order arrives safely and quickly. At Doremi Records, we combine care and efficiency, so that you can focus on what really matters: your passion for music and art.